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The Administrative application is used by administrative and management staff.
It allows authorized staff to manage and control the system parameters, setup
product and vendor companies, set business rules, perform important
administrative tasks and processes, and monitor process and transaction
statuses. Some of the key features include the following:
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Company setup includes support for various company types, including “Parent
Company,” “Call Center Vendor,” “Billing Processor,” “Product Vendor,”
“Fulfillment Vendor,” etc. Company relationships are maintained, and setup is
easy using the Company Setup Wizard. Each Product Vendor can have merchant
accounts with multiple Billing Processors. Switching from one billing processor
to another is controlled via dropdown box.
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Billing Templates provide a convenient way to configure various payment
structures: Single Pay, Multi-Pay, Delayed Pay and Continuity-Pay. Billing
Template Creation is an easy Wizard driven process. Existing billing templates
can be edited while maintaining strict data integrity.
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The Summary section provides “at-a-glance” viewing of order processing
volumes. This allows you to see immediately where orders are queuing up. The
Order Status Viewer provides administrators with the ability to isolate orders
by Status, Company, or Date Range, and all views can be printed so hard copy
lists can be easily created. Process oversight ensures that orders are
processed quickly and efficiently without surprises.
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The Offer Code Management module provides a quick, wizard-driven method of
creating, editing, copying, or deleting Offer Codes. Offer Codes include a
Market Channel component, Billing Template, Shipping and Processing item,
Inserts, Product Kit(s), Continuity component, date ranges, and more. Company
associations are strictly maintained.
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The Order Optimization module offers a powerful tool for modifying orders
prior to stock allocation to insure the most optimal product mix is allocated,
picked and packed. Order Optimization insures the pre-packaged kits get
allocated first, then automatically begins allocating from other individual
stock.
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Fulfillment Management consolidates all the Shipping Methods, Fulfillment
Centers, Vendor Codes and Optional Shipping parameters integral to the
fulfillment process. Multiple fulfillment locations, offering differing
combinations of shipping options, can be conveniently and easily managed from
one central software application.
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Inventory Allocation is an automated, scheduled process, with embedded
Optimization routines which insure ‘pre-packaged’ kits get allocated first,
individual inventory stocks second. Warehouse assignment is ‘rule-driven’,
insuring proper inventory allocation counts.
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Set up inventory items, manage on-hand inventory counts, generate inventory
reports, make inventory adjustments, and interface to 3rd party master
inventory management system.
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Create and print pack/picking slips, generate order allocation reports,
integrated shipping interface to major shipping vendors.
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Create and manage User accounts and User Security permissions for all available
functions for both the Administrative application as well as the Call Center
application. This allows each user specific access to features based on their
security profile.
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Support multiple languages, calculate and apply appropriate national sales tax
to orders, manage multiple currency formats and exchange rates.
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Create custom tax tables or interface with 3rd party tax database systems (ZipSales and
Vertex interfaces available).
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Standard corporate reports include: Customer reports, Sales Commissions,
Inventory, price lists, sales tax, income reports, sales reports grouped by
media/campaign code and/or company code, shipping reports, and continuity order
reports. 3rd party reporting tools are optional (e.g. Crystal Reports).
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