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Brookline offers an enterprise class software solution for businesses conducting commerce through multiple channels that include the call center – where orders originate from catalogs or direct response ads or infomercials; and the Internet. Brookline also supports the direct sales channel, consisting of network marketing or party plan business models. All of these channels are supported within a seamlessly integrated suite of software applications. A few of the advantages of the Brookline Multi-Channel suite include:

  • Comprehensive Functionality. From multiple front-end customer touch-points to backend inventory, warehousing, and fulfillment operations, Brookline offers a comprehensive business solution.

  • Rich Features. Brookline’s products offer rich features and process support to meet the most demanding requirements and processes for multi-company, multi-division, multi-currency, and multi-warehouse operations.

  • Common Database. Brookline’s Multi-Channel solution is built upon a single database platform, allowing all customer touch-points to view customer contacts, transactions, issues, and opportunities.

  • Scalable Architecture. Brookline’s products are built upon a scalable n-tier and Microsoft .NET architecture that will support small operations or scale to over 200,000 transactions per day.

  • Resources. Brookline has a large and growing staff, domestically and internationally, with strong internal training and QA processes to maintain the quality of support your growing company will require.

For medium or enterprise deployments, Brookline’s Multi-Channel suite offers exceptional functionality and scalability. Solutions can be deployed on-premise or hosted at Brookline’s world class datacenter.

Learn more about Brookline’s Multi-Channel solutions.
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